Repairs & Service

At Bob Johnson's Computer Stuff, we have over fifteen years of experience with Panasonic Toughbooks. Our Microsoft Certified technicians are extremely knowledgeable and efficient. This keeps repair times and costs low, while keeping our repair quality high. To place a repair order, simply follow the instructions on the repair form.

What we offer

Cost-effective repairs

At BJCS, our Panasonic Toughbook repair fee is a flat $125 plus the cost of parts (for a unit not covered by our Toughbook Warranty). This fee includes diagnostics and labor.

Speedy repair services

We know how important your computer is to your daily business, so we strive to return all units within 24-48 hours of receipt in our warehouse. This is not a guarantee, however, as replacement part orders and other unforeseen circumstances can delay turnaround.

Full-service repair department

Our in-house technicians complete all aspects of our Toughbook repair services.

Do you fix the issue I'm having?

We warranty our work

We have some of the best, fully-certified technicians available, and we're willing to put our money where our mouth is. We stand behind our work 100% with a warranty that is almost unheard of. We warranty our repair service for six months from the date of repair.

Can I buy an extended warranty?

Just looking for advice?

Tell us about your issue with the Tech Support Form.

Pro tip:

Want to get Windows 7 or Windows 10? Simply tick the corresponding box in the repair form. Windows upgrades are $150 + return shipping. If you bought the computer from us, the cost is $79.99 + return shipping.


Repair Form

Instructions: Please fill out the form below. Be as specific and detailed as possible. After you submit the form, we will contact you with shipping instructions and any additional information. If you do not hear back from us within one business day, please give us a call at 877-202-7788.

Information about your computer

Please make sure the information you provide is as accurate and detailed as possible.

(ex: CF-30CTQAZBM)
(ex: 8BKSA32997)